What Is Complaint Management Software ?
Complaint Management Software is software that helps Businesses record customer's complaints and resolve customer's complaints. Whenever any customer makes complaints of your Service or Business, this software immediately sends auto-generated a confirmation complaint registered message to those customers. You can easily search all complaints according to date, month, or year on the dashboard of this software. This software manages all these activities more systematically. From this, You can invest your saved time in other activities of your Business.
Based on that information, you can assign Service Person to those tasks. So that, you can give valuable solutions to those customers on time. You can also set priority to those tasks using this software. You can use that information to analyze your Business.
This software can help your business in multiple ways. You can improve customer service, maintaining quality, and managing complaints in real-time.
Mistakes happen in every business, and it is natural. Many companies are moving from paper-based complaint management solutions to automated software for managing complaints and their resolution. This software helps in reducing complaints with time.
Features of this software include automated complaint processing, increase productivity of Service Person, Customer Complaint Tracking, Feedback Management, Quality Assurance Management, Complaint Classification, real-time report generation with customization according to different Businesses. Get free demo or consultation on +919423964353
ServeWell is one of the complaint tracking system software. We have built this complaint management system software to manage complaints and queries of your customers. You can touch the heart of your customers by using our Software advanced features and latest technology.
ServeWell is affordable, easy-to-use, low-cost Complaint Management Software In India for businesses of all sizes. You can customize our Software for Complaint Management as per the requirement of your Business.
