AMC Service Management Software for Service Industry

Due to advancements in technology, customer behavior also have changed towards the service industry. People expect an instant solution for their problem on time from the service industry. But, most of the time not easy for the service industry to manage AMC service calls and complaints on time. This behavior decrease trust of people in the service industry. It also makes it difficult for them to receive AMC back from their existing customers. So, wherever people provide AMC service to their customer can use AMC Management Software to manage the activity of their service industry.

ServeWell CRM offering India's best AMC Service Management Software for the AMC service industry. You can easily manage your customer, company, contract, product, and complaint data on a single platform. So, the operating time of our software is much faster than the existing AMC Management System. Call for free Demo on +919423964353

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How AMC Service Management Software Help For Your Service Industry:

1. Complaint Management:

When your customer registers a complaint, our AMC CRM software assigns a unique number to that complaint. So that, you can easily track complaints until the issue is solved. You can distribute complaints to your team member according to the category of complaint. So that, you can give solution to your customer complaint on time.You can improve the efficiency of the customer handling process using our software.

2. Alerts and Reminders:

Our AMC software sends reminder SMS to customers. So, they never miss any important notification related to AMC service. It may be your AMC expiry SMS, Payment Pending SMS, Payment Received SMS, Complaint Registered SMS, etc.

3. Technician App:

Technicians can access today's service calls, overdue calls on the Technician App. When your technician goes for an AMC service, they can mention product problem, work status, and customer remark on the Technician App. Technicians can remove IT issues that they face while they are delivering service to their customers.

4. Manage AMC Contract:

You can digitally capture your customer and service detail using our AMC Contract Management software. It does not matter whether that customer is under the AMC contract or not.

5. AMC Schedule:

Our software calculates the AMC service date of the customer when you enter the AMC service payment date of the customer. You can see which service are scheduled on each day and for which customer on the dashboard.

Conclusion:

AMC Service Management Software is very beneficial for the service industry. You can reduce marketing as well as the additional expense of your AMC business using this software. You do not need more employees to manage the activity of your AMC business.