What is Complaint Management System Software ?
Complaint Management System Software is software that automates the process of complaint management. You can track and manage complaints from suppliers, stakeholders, and customers using this software.
With our Software for Complaint Management, you can keep watch on which customer complaints have registered each day? Which Service persons are working on each task? , What is the status of each complaint? , how much time was spent on solving each complaint? All these operations you can perform while solving each customer complaint using our software. There is no chance of improper handling of customer complaints using our software. You can build a strong relationship with your customer when you handle your customer complaint effectively.
How Complaint Register System Software is important for Business?
You can also track complaints from social media using this complaint management system tool. Our software immediately sends auto notification of complaints registered to customers once the organization received the message. Our software categorizes customer complaints according to different departments of the organization. You can handle the lifecycle of complaint management using our software.
You can download real-time complaint handling reports of your business using our software. You can monitor the status of each complaint by using this report. From this, you can avoid delays in the problem-solving of customer complaints.
You can understand the complaints of your every product by using our software. You can improve the quality of your software by making changes in your product or service according to customer complaints. Call Us +919423964353 Today for Free ServeWell Complaint Management Software Demo
Why Choose ServeWell CRM Complaint Management Tool
for Business?
User Friendly Interface:
ServeWell is intuitive, visually engaging, and highly customizable. It is simple and easy to use.
Multi User Software
You can give access to multiple employees in your business to our software. From this, your customer does not need to wait for a response.
SMS and Email Integrated
You can send emails and SMS with your phone calls to educate, qualify and promote your Business. You can also send auto messages to your customer using our software.
Gain Insights:
You can identify improvement areas of our business. It may be your customer service, employee training gaps, and product issue.
Advanced Data Security
We store our customer information on our cloud database.You can prevent misuse of information, fraud, theft of a thing in your business using our software.
Fully Customizable Software
You can meet the exact need and specifications of your business by customizing our complaint tracking system software. You can add or remove features in our software.
Activity Logging:
Whenever any customer calling you for any complaint regarding service,you can store their complaint topic details in our software. So, you do not miss any of your customer complaints and give solution to them on time.
Increase Reputation:
You can increase the reputation of your AMC service business in front of people by giving solutions to their complaints on time.
