What Are Advantages of AMC Management Software in AMC Business?
AMC is a short form of an Annual Maintenance Contract. It is an agreement between customer and service provider that is regarding provide service to service provider product.
AMC Management Software is Cost-Effective Software for AMC Business. You would not need to have additional employees in your AMC Business for managing customer information by using this software. It also helps in reducing the cost of the infrastructure.
It keeps track of all activities from managing AMC Service Contracts to complaints management, service management, payment management, customer information management, and many more. These are major elements of customer relationship management.
ServeWell CRM is developed by considering all needs of your AMC business in your mind. You can give your full attention to growing your AMC rather than focus on managing customer information. You can high quality to your customer using our AMC software. We are a well-known service provider of Customized India's Best AMC Management Software. It is a complete customer Relationship Management Software. Call for free Demo on +919423964353
Advantages of ServeWell CRM AMC Management Software For AMC Business
Here is some Advantages of ServeWell CRM for AMC Business:
1. Ensures Effective Communication:Whenever any customer register complaint of service,ServeWell CRM AMC Service Management Software automatically sends a complaint registered SMS to that customer. ServeWell CRM software sends payment-related SMS & AMC service-related SMS to customers. So that, the customer would be clear about their payment. Most AMC Businesses are not providing this type of service to customers. You can take advantage of this point using ServeWell CRM software for your AMC Business.
2. Better Protection of Data Privacy:When you store your customer information in a Notebook, you need to do lots of struggle to protect that information. Also, it is difficult for you to find out any customer information. With our ServeWell CRM Computer AMC Management Software , you can store your customer information on a cloud database. So, their no possibility of a loss of data. Only the admin can access your data. You can fetch any of your customer information with one click of a keyboard from our software.
3. Increased Productivity:Technician can see their work schedule on our Technician App as per Today, Yesterday, or This Week. Technicians can see the complete detail of the customer along with the previous service given on the Technician APP. Technician APP and ServeWell CRM Software always work in synchronization. You can track the location of your Technician using our Mapping feature. It means You can keep watch on your Technician when they are delivering AMC service.
4. Retain More Customers:Touching the heart of people from customer service is no easy task. But, You can Touch the Heart of people from your customer service by using our ServeWell CRM Software for AMC management . You can make your AMC Business Online with the help of our software. You can give quality service to your customer from our software. So, there is more chance that customers will attract to your AMC Business.
5. Increase Sales:ServeWell CRM Software does almost 70 percent of the work of AMC business. ServeWell CRM AMC Software stores customer data in our cloud database. You can invest that time in delivering quality service to the customer. People are also interested in such kind of service. So, they would easily attract towards your AMC Business and, you will get more customers. You can attract people from your customer service to your AMC Business. You do not need to invest money in the marketing of your AMC Business.
6. Work Efficiently:As we say in our previous point, 70 percent work of AMC Business can do AMC Management Software. So, you would have time in hand to think about customer service. You can see customer complaints as well as the upcoming service date of your customer on your dashboard. Base on that information, you can assign Technicians to that job on time. You can also set priority to those tasks. You can also track the status of your existing jobs on your dashboard. Our software automatically sends payment pending and AMC contract Expiry SMS to the customer before the due date. You can also track the status of AMC Contract Expiry and payment information on our dashboard. Technicians can see their jobs as per datewise on our Technician App.
