ServeWell CRM AMC software prizing in India

Our is simple & cost-effective pricing models to grow your business (Our Mission)

Suits every AMC Business small-mid size or large enterprises to try.
We urge our Customers to read the complete prizing page to know how they can onboard amc management software ServeWell CRM for their business growth.

BASIC
Rs.6,480 INR

CRM
TECHNICIAN APP
SINGLE PAGE WEBSITE
ONETIME PURCHASE (i.e. you have to purchase this product every year with same amount)

  • Subscription Based Billing
    (i.e. same fees per year)
  • GST 18% Exclusive (Extra)
  • 500 Qty. Bulk Whatsapp API Free (One time)
Just pay same amount every year for your Business Growth. (same amount every year)
  • Billing
    Annually One Time Only (No Monthly Billing)
  • Payment Terms
    Full Payment
  • Max Customers
    5,000 (For 5,000+ Rs.810 per 1,000 Count)
  • Package Includes
    Complete Web CRM Software
    No Technician App
    No Single Page Website
  • Includes 1 Live Online Training

SUBSCRIPTION BILLING
Rs.8,100 INR

CRM
TECHNICIAN APP
SINGLE PAGE WEBSITE
ONETIME PURCHASE (i.e. you have to purchase this product every year with same amount)

  • Subscription Based Billing
    (i.e. same fees per year)
  • GST 18% Exclusive (Extra)
  • 1,500 Qty. Bulk Whatsapp API Free (One time)
Just pay same amount every year for your Business Growth. (same amount every year)
  • Billing
    Annually One Time Only (No Monthly Billing)
  • Payment Terms
    Full Payment
  • Max Customers
    9,000 (For 9,000+ Rs.810 per 1,000 Count)
  • Max Technicians App
    35 (For 35+ Rs.810 per 10 Count)
  • Package Includes
    Complete Web CRM Software
    Technician App
    Single Page Website
    (All In Sync with each other)
  • Includes 1 Live Online Training

AMC BILLING
Rs.13,500 INR

CRM
TECHNICIAN APP
SINGLE PAGE WEBSITE
ONETIME PURCHASE (i.e. you have to pay only AMC charges every year)

  • AMC Billing
    (i.e. Pay software amount once and AMC per year)
  • GST 18% Exclusive (Extra)
  • 1,500 Qty. Bulk Whatsapp API Free (One time)
Invest ones and save money on renewals for your Business Growth
  • Billing
    Annually One Time Only (No Monthly Billing)
  • Payment Terms
    Payment in 2 Installments.
    » Rs.8,100 Advance Payment.
    » Remaining Payment after product delivery.
  • Max Customers
    9,000 (For 9,000+ Rs.810 per 1,000 Count)
  • Max Technicians App
    35 (For 35+ Rs.810 per 10 Count)
  • Package Includes
    Complete Web CRM Software
    Technician App
    Single Page Website
    (All In Sync with each other)
  • Includes 1 Live Online Training

ServeWell CRM Addon Modules Charges


  • Whatsapp API Packages Cost : Own Mobile No. Delivery :
    STARTER PACKAGE : 2,500 Qty @ Price Rs.1,350 Validity - 6 Months
    INTERMEDIATE PACKAGE : 5,000 Qty @ Price Rs.2,250 Validity - 1 Year
    ENTERPRISE PACKAGE : 10,000 Qty @ Price Rs.3,950 Validity - 1 Year
    Important Note :
    # Delivery from your Own Scan Mobile No.
    # Keep your Mobile No Connected to strong Internet Connection Range.
    # Whatsapp Service can be used only for Transaction / Informative Purpose. Not for Marketing Promotion. (For Promotion Whatsapp talk to your Account Manager) We would suggest you to send Whatsapp to known Mobile Nos only i.e Your Customers, Members etc. Don't use this panel to send to random or unknown data. # You can see reply from your receiver and you can start the Chat further
  • Uploading existing Customer data through Excel Service : Rs.540 (Five Hundread Forty Only) will be incured.
    Provision to upload your existing Customer data on our solution using Excel Import feature. Provide us your Customer data in the Excel File as per the format given to you.
    Amount of Rs.540 (Five Hundread Forty Only) will be incured.
  • Dedicated Customer Login Webpage (Mobile Friendly) :Rs.2,250 Rs.1,035 (One Thousand and Thirty-five Only) / Per Year
    Get professional looking and well informed dedicated Webpage for your Customer with your Company Name link where you can showcase your business information digitally. Also your Customer can Login into the Webpage and get his/her all the necessary details like Future Service Schedule, Given Services, Spares, Payments etc. along with this Register Complaint or Service Call.
    Dedicated Customer Webpage Addon Cost is Rs.1,035 (One Thousand and Thirty-five Only) / Per Year.
  • Service Call Image Upload Module [Only 2 Images] : Rs.3,150 Rs.1,800 (One Thousand and Eight Hundred Only) / Per Year [Only 2 Images]
    Service/Machine Photo can be uploaded for each service call by Technician App or backend CRM Only 2 Images can be uploaded.
    Service Call Image Upload Module [Only 2 Images] Addon Cost is Rs.1,800 (One Thousand and Eight Hundred Only) / Per Year.
  • Multi Year License Buy/Purchase Option Availablity :
    You can also buy the CRM license for multi year options which can save you big money (Scroll down below the page for complete details).
  • Advanced GPS Control System : Rs.4,050 Rs.3,600 (Three Thousand Six Hundred Only)
    1.Get speed record with previous trip sheet. 2.Send location using whatsapp/email. 3.98% correct gps km. 4.Six months data backup and apis. 5.Available on multiple diferent devices smartphones and pcs. 6.Get location update in every 5 sec. 7.Get road traffic information at anytime. 8.Morden gps
  • Team Commission Module : Rs.2,250 Rs.1,035 (One Thousand Thirty Five Only)
    Automate your team commission management with ease and efficiency. Get features like Automatic Commission Calculation based on predefined criteria, Input sale conversion details from CRM as well as Technician App. Automate tedious tasks, reduce errors and motivate your team to do more with our Team Commission module also grow your business.
  • ServeWell CRM Enquiry API Integration with your Website, Indiamart, Justdial : Rs.810 / Per Year / For Each Platform
    Discount Cost for all 3 Platforms : Rs.1,800 / Per Year / All 3 Platforms
    Get API script in Enquiry module which will save your Enquiries generated at your Website, Indiamart & Justdial so that you don't need to enter the Enquiry again in your system manually. ServeWell CRM Enquiry API will save your time and increase your data accuracy as it fetches the data automatically.
  • Material Inward / Outward Tracking Module : Rs.2,250 Rs.1,530 (One Thousand Five Hundread and Thirty Only)
    This module will help you to track the material inward / outward movement which happens during Customer's service call. This module is useful for industries like IT H/W, CCTV, RO etc where movement of materials happen from Clients place to service center or your office etc. multiple times and many times we don't find where the material exactly lies during the call. This module will gives you the location tracking of materials for each service call and you will know where the material is available at the current movement.
Modules of ServeWell CRM Software

Customer Module
Customer Product / Service Contract Module
Billing Module (GST & Non GST)
AMC Service & Contract Expiry Reminder Module
MIS Report Module with Advance Filters
Enquiry and Followup Tracking Module
Job / Call / Service & Complaint Tracking Module
Bulk Email & Whatsapp Integration
Advance Technician App
Expense & Technician Salary Module
Spares Stock Tracking Module
Quotation Module
Technician Spares Issue Module
Payment Installment/Pending Reminder
Warranty Certificate
GPS Tracker Module
Job Card / Service Report Print
Multi-User Software For Access Right
Training Kit For Team
Training Videos and Help Manual
Dedicated Customer Login Webpage
Single Page Dynamic Website
Technician Daily Attendance Tracking With Geo Location
Team Commission Module
Machine / Service Image Upload

Advantages & Benefits of ServeWell CRM - For your Business Growth

Save Your Valuable Time
Increase Customer Satisfaction
Make Powerful Relationship With Customers
Grow Your Business Month-on-Month (Revenuewise-Customerwise-Servicewise)
Increase More Sales and Hold On Existing Customers
Reduce Stationery & Paper Cost
Timely Money Recovery
No Dependency on Staff or any Person
Increase AMC Contract Renewals
Reduce Enquiry Leakage
More Productive Staff
More Service Calls Complete from Technicians
Increase On-time Customer Services
Minimize Your Operational Costs and Grow Your Organizational Capability

Terms & Conditions:

  • Software Training: Both packages cost also involves 1 Live Online Training Session of Software for your Team with our Support Department. And 1 Followup or Feedback Call Session after Training is available. There is also Help Manual or Training Guide available in Software itself from there you can understand Software functionalities. Any additional training session would be chargable.
  • Customization Charges Extra: Software Charges are for the work or scope statement mentioned above only and if any major or new requirements are given then charges for the same will be additional and it will be pre-informed.
  • Payment Terms: Company has the right to stop the Software Services if payment not received within mentioned Payment Terms.
  • Money Back Guarantee: If found our Solution not satisfactory. We will return your 75% (Seventy-five Percent) of your Money (Cutting GST Amount) within span of 30 Days.
    Money Back Guarantee Policy valid only within Working 21 Days after Software Delivery and for valid technical points or concerns.(Example failing to provide on time services, not responding to your query, software not working, found any bug or error in the solution, missing any feature which is not available in your CRM but mentioned in the proposal.)
  • Software Delivery Time: Software will be delivered within 3 business working days with all working modules. Not customization (if any)
  • After Sale Support: We have multiple channels for providing support. You can get in touch with us to Direct Call , Remote Access using Anydesk, WhatsApp send your issues on WhatsApp, Dedicated Account Manager for handling your issues, Support Email send your issues on our Support Email.
  • Uploading existing Customer data through Excel Service (Charagable Service) : We do have provisions to upload your existing Customer data on our solution using Excel Import feature. You have to provide us your Customer data in the Excel File as per the format given to you by our Technical Team. This proces requires minimum 3 Days and it is premium paid service.
    Additional amount of Rs.540(Five Hundread Forty Only) will be incured.
    Download Excel Format > click here
  • AMC Renewal & CRM Access : If CRM Software is not renewed before AMC Renewal Expiry Date, the Software Access will be restricted stopped from server provider & We will not be responsible for data loss after Server expiry.
  • Any Dispute : Any dispute in between ServeWell CRM & you, Ownership of Source Code and its intellectual property rights will be the property of ServeWell CRM & will not be handedover to Client in any circumstances.
  • Customer Data Return Policy : Company has the responsibility to provide you the details like Customer details, Product & Contract Details, Expiry Reminder Details, Service Reminder details in Excel format within then span of 1 month without any obligations & conditions and No additional payment will be taken from you (Free of Cost) if you want to discontinue our services due to any conditions.
    Also there is a functionality in CRM, Super Admin User can do Excel Export of Customer details at his own end.
  • Non Disclousure Agreement : We as a Company won’t inform or disclose anybody about the usage of your CRM Software or share the Customer details to anyone at no cost. We abide by this Condition henceforth. Complete CRM has Bank level data encryption & advance security alogithms which makes sure your valuable data is safe everytime.
  • Payment Refund Policy : No Payment will be refundable in any circumstances after mentioned Money Back Guarantee Period i.e 21 days after Software delivery.

SERVEWELL CRM AMC CHARGES INCLUDES


  • Cloud Server Charges: Online Cloud Hosting Charges of the Software
  • Auto Database Backup: We take regular backup of your Database so that you never loose your crucial data
  • Virus & Security Scan: Security SSL Certificate patches making sure your data is safe all time
  • New Updates & Modules: New Software Modules & Updates making your Business Grow for the future
  • Technical Support & Assistance: Any support or help you need over the time
  • Training: Training to your new Staff or existing people if they need any
  • Bug Fixes or Updates: Error resolve or fixes rarely if any
  • Research & Development in Software: R&D considering the latest happenings in the Industry
  • Performance Upgrade: Making our solutions best as much as possible



Frequently Asked Questions


Do you provide the demo of Servewell CRM?

Yes, We do provide ServeWell CRM Demo FREE Of Cost. You have to call our offcial Call Center Number: +91 9423964353 and provide your basic details. You will be provided FREE Of Cost Trial period Demo after analysing your Business requirements.

How safe is my data?

All the data is stored in MD5 Hash Encrypted Format using Bank-level data security measures. We have an advanced Comodo SSL Certificate install on our Cloud Servers which make sure the data transmission is done using Encrypted Channel. We have strong Authentication process on Login making sure only authorize person do Login. Complete Log is maintained on Database for major Transactions.
Read more about our Security Terms & Policies here click here

How is the Database Backup Policy ?

We have a state-of-the-art Cloud Server Infrastructure which is been handled by a team of specialist professionals. Your data is being backed up very regularly using Advanced Backup Tool from USA Codeguard Software. Your data is backed up at the World's No. 1 Webservice provider Amazon AWS Server
Read more about our Security Terms & Policies here click here

How strong & powerful is your Cloud Server?

Our CRM is hosted on very powerful Cloud Hosting Infrastructure from World Class Hosting Service provider with high end technical configurations from 6+ CPU Cores, 6+ GB RAM with 100GB+ Storage Capacity which gives you faster and better Software experience even multiple users using the solutions simultaneously.
Read more about our Security Terms & Policies here click here

Where is the location of your Cloud Server?

Our Cloud Servers are located at Mumbai Maharashtra. The Financial Capital of India. We have a team of specialists who take care of Server Infrastructure. The agencies are experienced and are currently the World Class Service provider in their domain. We host are our Clouds at Endurance International Group.(One of the World's Top Class Hosting Provider)

Do you provide any assistance in uploading our existing data?

We do have provisions to upload your existing Customer data on our solution using Excel Import feature. You have to provide us your Customer data in the Excel File as per the format given to you by our Technical Team. This proces requires minimum 3 Days and it is premium paid service. Additional amount of Rs.810 (Eight Hundred & Ten Only) will be incured.

Can I use the Software Offline, when there is no Internet?

No, Software will not work if there is no Internet. It is cloud base Software and it requires Internet always.

What are plus point or benefits of buying Servewell CRM and why not other CRM Solutions available in the market ?

We differentiate ourselves from other solution providers for many reasons. To highlight some points are Simplicity, our solutions is very simple and can be operated by any normal individual with basic Computer knowledge. Low cost, Our product cost is very low compared to others. We have done complete market survey for this. Customizable, We can provide you customisation as per your need. Support, Dedicated Support Team to take care of your issues.

Do you provide Customization or some changes as per my Business need?

Yes. We are open for customizations or changes in CRM Software. You need to have a discussion with our service team regarding the same. Depending on the customizations or changes required we have categorize changes in 3 Category as, Free, Basic, Medium & Hard.
As per category we have standardize prizing of customization work which are as below

# Free Customizations

#Basic Level Customization Packages :
Basic Level-1 : Rs.540 / Per Year
Basic Level-2 : Rs.810 / Per Year
Basic Level-3 : Rs.1,050 / Per Year

#Medium Level Customization Packages :
Medium Level-1 : Rs.1,530 / Per Year
Medium Level-2 : Rs.1,800 / Per Year
Medium Level-3 : Rs.2,250 / Per Year

#Advance Level Customization Packages :
Advance Level-1 : Rs.3,150 / Per Year
Advance Level-2 : Rs.3,510 / Per Year
Advance Level-3 : Rs.4,050 / Per Year

If I need any help and assistanct so how do you provide support & help?

We have the professional & dedicated customer support executives and managers to help our esteemed Customers (We are your partner for growth). Multiple Support Channeles are,
>> Separate Dedicated Account Manager for you
>> Direct Call on support number
>> Remote access using Ultraviewer or Anydesk
>> Dedicated WhatsApp account for support so that you can chat and send your issues on WhatsApp,
>> Support Email
>> Advance Ticket & Complaint Management System (You can track all your tickets in your CRM only. No need to call)

Contact details Customer Care / Support (Level 1)

+91 84214 98162


Support (Senior Escalation Level 2)


+91 94239 64353 (Prior appointment)
Timing: 12am to 6pm
Support Mode (Live call, SMS, Whatsapp, Gmeet, Zoom, Email)

Support Director Escalation Level 3


(Chargable) (Live call, SMS, Whatsapp, Gmeet, Zoom, Email)

Have more questions?

If you have any other questions which is not mentioned above or of different nature, You can call our Support Team Manager on +919423964353 from 10.15 AM - 8PM

ServeWell CRM Onboarding Page Download

Plz download the ServeWell CRM Onboarding Page here,


Click here to Download

Multi Year License Buy/Purchase Option Availablity

You can also buy the CRM license for multi year options which can save you big money (Check below the maths !),


# NORMAL LICENSE PURCHASE & YEARLY RENEWAL AMOUNT CALCULATION (Considering renewal amount Rs.4,050/per year)
1st YEAR = Rs.13,500
2nd Year = Rs.17,550
3rd Year = Rs.21,550
4th Year = Rs.25,650
5th Year = Rs.29,700

# MULTI YEAR LICENSE PURCHASE OPTIONS AVAILABLE :
For 2 Years = Rs.14,850 (You save Rs.2,700)
For 3 Years = Rs.17,280 (You save Rs.4,270)
For 4 Years = Rs.19,180 (You save Rs.6,470)
For 5 Years = Rs.22,500 (You save Rs.7,200)