Best Complaint Management Software In India

Complaint Management is now a regular activity of any Business. It is not limited to customer service. It is also related to the regulation of business. If you do not solve your customer complaint on time, it will make the loss of your business. It is not easy to maintain customer complaints data on a Notebook. You can maintain the quality of your service or product by giving solutions to customer complaints on time. With our ServeWell CRM Complaint Management Software in India, you track and manage regulation, employee training, and customer service complaint. You can store and handle your customer and their complaints in the cloud database of our Software. Call +919423964353 Now for Free Demo


What is Complaint Management System Software ?

Complaint Management System Software is software that automates the process of complaint management. You can track and manage complaints from suppliers, stakeholders, and customers using this software.

With our Software for Complaint Management, you can keep watch on which customer complaints have registered each day? Which Service persons are working on each task? , What is the status of each complaint? , how much time was spent on solving each complaint? All these operations you can perform while solving each customer complaint using our software. There is no chance of improper handling of customer complaints using our software. You can build a strong relationship with your customer when you handle your customer complaint effectively.

How Complaint Register System Software is important for Business?

You can also track complaints from social media using this complaint management system tool. Our software immediately sends auto notification of complaints registered to customers once the organization received the message. Our software categorizes customer complaints according to different departments of the organization. You can handle the lifecycle of complaint management using our software.

You can download real-time complaint handling reports of your business using our software. You can monitor the status of each complaint by using this report. From this, you can avoid delays in the problem-solving of customer complaints.

You can understand the complaints of your every product by using our software. You can improve the quality of your software by making changes in your product or service according to customer complaints. Call Us +919423964353 Today for Free ServeWell Complaint Management Software Demo

Why Choose ServeWell CRM Complaint Management Tool
for Business?

User Friendly Interface:

ServeWell is intuitive, visually engaging, and highly customizable. It is simple and easy to use.

Multi User Software

You can give access to multiple employees in your business to our software. From this, your customer does not need to wait for a response.

SMS and Email Integrated

You can send emails and SMS with your phone calls to educate, qualify and promote your Business. You can also send auto messages to your customer using our software.

Gain Insights:

You can identify improvement areas of our business. It may be your customer service, employee training gaps, and product issue.

Advanced Data Security

We store our customer information on our cloud database.You can prevent misuse of information, fraud, theft of a thing in your business using our software.

Fully Customizable Software

You can meet the exact need and specifications of your business by customizing our complaint tracking system software. You can add or remove features in our software.

Activity Logging:

Whenever any customer calling you for any complaint regarding service,you can store their complaint topic details in our software. So, you do not miss any of your customer complaints and give solution to them on time.

Increase Reputation:

You can increase the reputation of your AMC service business in front of people by giving solutions to their complaints on time.

Computer Complaint Management System Benefits

  • Growth in Business Profit and Income
  • Reduces Operational Cost
  • Increases Customer Loyalty
  • Reduces Any Brand And Market Damage
  • Increases Sales And Profitability.
  • Maintain Quality of Product or Service
  • Increases Efficiency of Service Person
  • Identifies Gaps in Services or Products
  • Prevents Mistakes from Happening Again
  • Improve Customer Service
  • Improve IT Support
  • Streamline the planning and execution of complaint handling processes
  • Reduce Expenses andamp; Losses
  • Increase Customer Satisfaction and Engagement
  • Increases Customer Satisfaction
  • Manage Complaint Records and Data
  • Capture and Manage Customer Complaints Effeciently
  • Boost Customer Communication
  • Identify and Categorize The Type and Nature of The Complaint
  • Seamlessly Automate Your Workflow
  • Customizable Dashboards and Real Time Reports
  • Make Positive Impact On Brand Image
  • Organize Customer and Their Complaint Information In Efficient Manner

ServeWell CRM - Special Cloud Based Customer Complaint Handling Software Modules

Customer Information

Customer Machine or Contract Details

Customer Billing
(GST / Non GST)

AMC Service Reminders

AMC Contract
Warranty Expiry Reminders

Enquiry Tracking

Customer Payment Reminders

Spares Part Stock Tracking

Daily Service Call / Complaint Tracking

Technician App

Quotation Tracking

Spare Issue to Technician

Advance MIS Reports

SMS Facility

Multi User with
User Access Control

Key Advantages of CRM Complaint Management System

1. Increased Sales and Revenue

2. Building Customer Loyalty With Your Business

3. Preventing Complaint From Recurrence

4. Increase Communication With Customers

5. Improves Documentation

6. Increases Efficiency of Employees

7. Record follow-up actions of each complaint

8. Make complaint management consistent, effective, and straight-forward.

ServeWell CRM is a best Complaint Management Software in India for Business

Features

Nowadays, making the availability of products or services is not enough. You must fulfill your customer expectation from your product or service. Otherwise, they make complaints about your product or service. You can touch the heart of people by solving their problems on time. This complaint, feedback, and review may unlock many new opportunities for your business.

You can manage your Customer Complaint by using our ServeWell Complaint Management Software in India. Our software will helps you Growing your Business by three times. It is an Easy to Use, Low Cost, and Customizable Solution. Call +919423964353 Now for Free Demo